Canal Place 2
  FAQS                
 
Download documents:
Canal Place II Handbook
Canal Place II Declaration of Trust
Canal Place II Master Deed
Canal Place II Master Deed Amendment
 
 
Where, when and how do I pay my condo fee?
 
My Mortgage Co. is asking for a copy of the condo's "master insurance policy". Where can I get that?
 
How do I get a 6D and/or Questionnaire?
 
What do I do if my heat or air conditioning goes out?
 
What about parking?
 
How do I get a package from the mail room closet?
 
How do I get my name added to the front door buzzer list?
 
How do I use the front door buzzer?
 
Where can I do my laundry?
 
How do I handle a difficult neighbor?
 
How do I clean those massive windows?
 
Where are the water shut off valves located in each unit?
 
 
 
 
 
 

 
Where, when and how do I pay my condo fee?


Condo fees are due and payable on the first of every month. After the 15th of the month, a late fee of $25 will be applied. Talk to the management company about options for paying your condo fee.

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My Mortgage Co. is asking for a copy of the condo's
"master insurance policy". Where can I get that?


Current insurance documents are posted on the Brigs (SenEarthCo) site.  www.brigsllc.com. Log in and go to Community Information.

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How do I get a 6D and/or Questionnaire?


Please contact our property manager for information about a 6D and/or Questionnaire.

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What do I do if my heat or AC goes out?


The heat and AC for the building are generated at a central location, not in each unit. The thermostats control the amount of warm or cool air blown into each unit to manage the temp locally. If you suspect that the heat or AC has gone out because your vent is blowing cool air in winter or warm air in summer, follow these steps:

1. Check to see the thermostat is working. Check other vents in your unit and the temperature of air coming from them.

2. Contact the management company to inform them if you think that the central heat or AC is not working.

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What about parking?


There is parking available to residents in the city garage next to the building for a discounted monthly rate. The fourth floor provides a catwalk from the garage level into our building which eliminates a lot of walking. The Office for purchasing passes is located at the garage entrance. Office hours are posted there. Payment is due and payable on the 1st of each month. The garage is lighted and 24 hour security is onsite.

IMPORTANT! While the rotary directly in front of the building is owned by us, the rest of the parking lot is owned by Canal Place I. DO NOT EVEN THINK OF PARKING IN FRONT OF CANAL PLACE I - YOU WILL BE TOWED!

You can park for short periods (while you're bringing in groceries etc.) if there is space in front of the mail room. You must not block the driveway in front of the building.  It is a fire lane and must be open for emergency vehicles.

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How do I get a package from the mail room closet?


Packages for our building are being retrieved from the mail closet and put on the mail table in the area between the A and B buildings on the 1st floor.  Fed Ex and UPS often leave packages on the floor of the mail room.  If you can't find a package that you are expecting, please contact the trustees.  We can check the closet for you.

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How do I get my name added to the front door buzzer list?


If you want your name/# added to the buzzer list, the best way is to contact trustee, Roberta Bloom with your first and last name, your telephone number and your unit number.

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How do I use the front door buzzer?


Our buzzer system is routed through our telephone lines and we use our phone to buzz someone into the building.

If you are at the door and want to contact someone to let you in, press the start button (red button), dial the three digit code and wait for them to answer.

If you want to let someone in who is at the door, answer your phone, say hello and press the zero ("0") button on your phone. After you hear the beeping sound, you can hang up.

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Where can I do my laundry?


There is a small coin-op laundry room in the basement, next to the trash room. Use the front door key to access it. You will need quarters. There is no bill changer there. If you find any problems, please contact our property manager.

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How do I handle a difficult neighbor?


Owning a condo is like owning any other piece of property; you'll have neighbors that you enjoy, ones that you tolerate and others that you may never see. The difference is that with a condo, you share walls, floors and ceilings. You are in closer proximity to these people.

It's always good practice to try to be a good neighbor. Respect others' desire to have a quiet, peaceful environment. Try to be friendly and neighborly first. If, for some reason, there is a problem, try some of these suggestions:

  1. If there is noise coming from your neighbor's unit that is bothering you, try to contact the person living there by phone or knocking on their door. Politely request they turn down the volume or quiet the disturbance if they can.
  2. If the noise is during the hours of 11pm to 7am, politely remind them that these are quiet hours in the building (and the city). If you are the one causing the noise, please reduce it so not to disturb your neighbors or cease your activities. Construction during these hours is absolutely not allowed.
  3. If you and your neighbor cannot come to a resolution, you must decide how to proceed. The Lowell Police can be reached to resolve domestic issues at any time. The Trustees are not the police and cannot, and should not, intervene unless there are issues with common areas.
  4. If problems with common areas arise, please contact the property manager immediately. Trash in the hallways, clogged trash chute, damage to walls, stairs, windows, fire extinguishers, etc. constitute reasons to contact the manager.
  5. If you have seen a resident cause damage to the building, please contact our manager immediately.

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How do I clean those massive windows?


Carefully! - There are two springloaded tabs on them that will allow you to tilt the window in for cleaning. They are very heavy and need to be supported when they are tilted in.

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Where are the water shut off valves located in each unit?


That depends - Most shut-offs are located near the water heater down low where the cold water comes in. In the 3 bedrooms they are in a hole in the sheetrock right behind the water heater and under the stairs. In the 1 and 2 beds, it varies. Look near the hot water heater. You should have a shut-off in your unit.

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